Payment Terms
- Full payment is due upon invoice receipt unless otherwise agreed in writing.
- Access to the course will be granted once payment is received and processed.
Access & Duration
- This course is delivered online and can be completed at your own pace.
- Access will be granted to participants for a period of 1 year from the date of enrollment, unless otherwise stated.
Enrollment & Substitutions
- You may substitute participants within your organization prior to account activation.
- Once individual login credentials are issued, substitutions are not permitted.
Refund Policy
- Because this is a digital product with immediate access, we are unable to offer refunds once participant accounts have been activated.
- If you experience any issues accessing the course or believe an error occurred in billing, please contact us and we will work to resolve the issue promptly.
Course Use & Copyright
- All course content and materials are the intellectual property of Hanna Institute.
- Materials are licensed for individual use only and may not be shared, distributed, recorded, or reproduced without written permission.
Support
- If you or your team need help accessing the course or navigating the platform, our support team is here for you! Email us at [email protected]
Technology Requirements
- Participants will need internet access and a device capable of accessing standard web-based learning platforms.
- We recommend using an up-to-date browser for the best experience.
Feedback
- We welcome your feedback! Course evaluations help us continuously improve our offerings and better support your team’s learning journey.